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Recovering my email address

SOLVED
Groundhogzero
Visitor

Recovering my email address

I have an Xperia XA.  I am trying to change the password on my phone but I keep getting the message "Not a valid e-mail address.  Please try again."  How do I recover my email address for my phone as I have forgotton which one I use?  I have many e-mail addresses.

1 ACCEPTED SOLUTION

Accepted Solutions
Roadrunny76
Enthusiast

In Google Play, on the left, tap the 3 horizontal lines and you should see an email address. That should be also the one used to set up the phone. What Sony password are you talking about? 

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8 REPLIES 8
Roadrunny76
Enthusiast

Do you use multiple email addresses for Play Store also? 

Groundhogzero
Visitor

No.

Can you suggest what I can do to recover my email address?

Roadrunny76
Enthusiast

Usually, the email address used for Google Play is the one used to set up the phone. 

Groundhogzero
Visitor

Unfortunately, I do not know the address for Google Play.

Any other suggestions?

Roadrunny76
Enthusiast

Do you actually have access to your phone, or you forgot your unlock password and it asks you for the setup email address in order to have access to your phone? 

Groundhogzero
Visitor

I have access to my phone but I can't change my Sony password because I have forgotton which of my many email addresses I use.

Please say how I can recover my password.  Can I do it in settings?

Roadrunny76
Enthusiast

In Google Play, on the left, tap the 3 horizontal lines and you should see an email address. That should be also the one used to set up the phone. What Sony password are you talking about? 

Groundhogzero
Visitor

That's sorted now.