Bluetooth streaming, Metadata not displayed.

[Jnow]

I recently switched from my Xperia Z2 to the XA Ultra. Paired with car stereo as before with my Z2 and I noticed that the metadata that used to be displayed on the car stereo using my Z2 does not do so using my XA Ultra. I've searched the internet for answers but came up empty. Before anyone asks, yes I have deleted the phone and reconnected and paired to my car stereo with no fix. Please advise.

[Rickard]

Hi,

I'm sorry to hear that.

What car/stereo do you have?

[Jnow]

It is a stock Infinity system in a 2012 Kia Optima.  As I stated, the metadata was displayed using my Xperia z2 and z2.

[Rickard]

When checking Kias website, there seems to be two options available for this car. Do you have a sound system or a full navigation system in your car?

[Jnow]

Full navigation system

[Rickard]

Could you check if the navigation system has the latest firmware?

Checking Kias website, i found this article: http://kia.navigation.com/cms/page.softwareupdate/en_GB/KiaEMEA/SEK

[Jnow]

I just spent 150 to update my navigation system to the latest firmware. Still no metadata. This issue is the phone not sending the data, it has to be. As i mentioned there was no problem with my z2 or z1.

[Rickard]

I'm sorry to hear that you had to pay for the update. It thought it was a free update as it could be downloaded from their website.

I will see if i can find any information on what could cause this. It works fine when i test it here with a bluetooth speaker so it seems it might be compatibility related. Was your Z2 on Android 6 when you tested with that phone?

[Jnow]

The Map/firmware updates are through a third party and always cost money.  What site were you referring to where it could have been downloaded?  Yes, my Z2 was on Android 6.  Thank you for all your assistance, much appreciated

[Rickard]

It was on the site i mentioned above, http://kia.navigation.com/cms/page.softwareupdate/en_GB/KiaEMEA/SEK. There you can download the latest firmware, place it on a USB-memory and then update the unit using that. But it does say that if your unit is on a version older than 5.1.3 (current version is 7.5.8), the update needs to be done by a dealer. I was not aware that they would charge you that amount as the update if free on their website so i'm very sorry.

If needed, would you be willing to take some logs from your phone when it connects to your car, you start to play a song and then send those to me?