Hello, I've purchased the Sony BDPS5200 player last year from Amazon.co.uk and it has been working great and I preferred its multi-media capabilities more than my Playstation 4.

However earlier this month when Netflix released their service worldwide, I was shocked when I saw that the BDPS5200 does not support Arabic subtitles via the Netflix app and upon contacting Netflix, they asked me to contact Sony.

Is there anything that can be done to fix that issue?

Best regards.