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KD-55XD9305 "searching for IP address"

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bbbullock
Explorer

KD-55XD9305 "searching for IP address"

Hi, after switching on the TV, it typically takes around 2-4 minutes to connect to the wifi, with a "searching for IP address" message if you navigate to the wifi setting. I do not have this connectivity issue/delay with any other device, such as laptops so I was just wondering whether this is a known issue, or whether there might be any setting affecting this?

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Accepted Solutions
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HannahEd01
Community Team

Hi, I've heard that these software issues might be resolved with a software update, you can find it here: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xd93xx_x93xxd_xd94xx_x94xxd-series/kd-55x....

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4 REPLIES 4
profile.country.IT.title
rooobb
Expert

You have probably problems with your DHCP service on your router. You may avoid this by selecting a static IP for your TV

profile.country.GB.title
HannahEd01
Community Team

Hi, I've heard that these software issues might be resolved with a software update, you can find it here: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xd93xx_x93xxd_xd94xx_x94xxd-series/kd-55x....

profile.country.GB.title
bbbullock
Explorer

Thanks! The firmware update worked. Strange that the "software auto update" didnt download this update automatically, it stated the software was already up to date so I had to use the USB stick option!

profile.country.GB.title
HannahEd01
Community Team

Happy to hear it worked. From what I know the software version isn't launched for the automatic update fully when it's new. It might take up to a month or so.