Community

jelmer98

Hi,

I have an Xperia Z, with a cracked screen that is not responding to touch anymore.

Tried to copy files from Phone to PC, but I'm not able to see the sd-card or files.

Tried the PC Companion. It sees the phone, but say's it has to be unlocked. Which is not possible anymore.

I also tried MyPhoneExplorer (which seems to have spyware on board according TrendMicro), but also no success.

Please help, because I need my 1100 pictures....

Kind regards, Jelmer

juzar

Hello Every One I have a Solution for the people how's facing problem with broken Screen and because of it YOu cant Unclock your phone and cannot access your Data this is only work if Your Other mobile function is working properly

Instructions:

1. You need a mouse (Wireless/wired).

2. You will need an OTG cable.

3. Connect the mouse with your mobile phone using OTG cable.

4. Now you can Unlocked your phone Using mouse.

With mouse you will be able to operate all function of your mobile phone (With broken Screen) once it will unclock then you can connect your mobile to Your pC and get the internal data

View solution in original post

Rickard

Sorry to hear about your phone.

If your pictures are stored on an external SD-card you could remove that and access the files using a card reader but files stored on the phones internal memory can unfortunately not be accessed without unlocking the phone using the screen.

Zann_H

R your photos stored in yor internal sd? If it does, there might be a way to restore them but I'm not sure if this could be posted here. Pm me instead. while i check.

OVER9000

Zann.H did the method you were proposing work ?

OVER9000

I managed to get into the internal memory even with a broken screen and no touch capacity with the screen lock engaged , I kept turning it on and off whilst holding the volume key up and down at some point not sure with it up or down it finally let me in so I could copy everyhting I needed ........................ phew !

lluongnhan

i have an option is use usb on the go so you can use the mouse to unlock your phone and copy all the data you need even you can restore your phone. you can buy one on the ebay for a couple dollars.

xperiazfan

Hiya! thanks a lot. the tip to restart with upper button of volume pressed worked! I am happy to get access to my pics

AndroidUser11

THIS IS THE ONLY WAY TO DO IT I TRIED EVERYTHING THANK YOU VERY MUCH FOR THIS POST!!!!!!!!!!!!!!!!!!!! I HAD TO GET MY DAUGHTERS BABY PICTURES OFF MY PHONE ONCE THE SCREEN CRACKED, AND T-MOBILE WAS NOT HELPFUL AT ALL AS USUAL. THANK YOU THANK YOU THANK YOU

Adishakur97

Hi, I just had the same problem as you, how did u figure it out?

jurians

hi, my phone has got a cracked screen, touch not working, how do copy my images and other files?
Please help

xperia zr user.

Community

Join now - be part of our community!

How to copy files from a locked XperiaZ with broken screen

How to copy files from a locked XperiaZ with broken screen