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July 2015
July 2015
Hi everyone
Execuse me for idiot questions
I accidentally removed completely IMEI label tray.
Can it damaged my device?
Sony tested this situation?
Thanks in advance for replies!
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July 2015
July 2015
I get a reply from Sony UK:
Dear *****,
Thank you for contacting the Sony Xperia support centre in regards to your Sony Xperia Z4 Tablet.
We understand that you took the IMEI label out of the tablet and you want to know if that damages the device. We can advise that although it may not damage the device but the warranty that you get with the tablet has been void because the IMEI tab is not supposed to be taken out since it identifies the device.
We apologise for the inconvenience caused.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Yasmin
Sony Xperia UK Customer Services
Dear *****,
Thank you for contacting the Sony Xperia support centre in regards to your Sony Xperia Z4 Tablet.
We understand that you took the IMEI label out of the tablet and you want to know if that damages the device. We can advise that although it may not damage the device but the warranty that you get with the tablet has been void because the IMEI tab is not supposed to be taken out since it identifies the device.
We apologise for the inconvenience caused.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Yasmin
Sony Xperia UK Customer Services
5 REPLIES 5
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July 2015
July 2015
It could void the warranty, but only your local Xperia Care can answer that question, as for functionality it shouldn't, as long as you are able to firmly close the flap/cover.
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July 2015
July 2015
Contact your local Xperia support, they will be able to answer that question.
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July 2015
July 2015
The main question is can this label damage the plastic/metal part where he was mounted when I pull it out?
the plastic label itself was torn from the edge where it was fixed
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July 2015
- Mark as New
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July 2015
July 2015
I get a reply from Sony UK:
Dear *****,
Thank you for contacting the Sony Xperia support centre in regards to your Sony Xperia Z4 Tablet.
We understand that you took the IMEI label out of the tablet and you want to know if that damages the device. We can advise that although it may not damage the device but the warranty that you get with the tablet has been void because the IMEI tab is not supposed to be taken out since it identifies the device.
We apologise for the inconvenience caused.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Yasmin
Sony Xperia UK Customer Services
Dear *****,
Thank you for contacting the Sony Xperia support centre in regards to your Sony Xperia Z4 Tablet.
We understand that you took the IMEI label out of the tablet and you want to know if that damages the device. We can advise that although it may not damage the device but the warranty that you get with the tablet has been void because the IMEI tab is not supposed to be taken out since it identifies the device.
We apologise for the inconvenience caused.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Yasmin
Sony Xperia UK Customer Services