I purchased a new Sony KD-55XD8005 TV in March of this year and to date have had MANY problems with either the TV or the remote control, the problem being that VERY frequently the remote control is unresponsive, pressing a function button often does not work especially when trying to change the input, at times after pressing a button it can take up to 30 seconds for the tv to react (if it does actually react), sometimes I have to press a button many times for a response.

I have changed the batteries in the remote and also reset the tv but without any improvement.

I have emailed customer support twice in the past 6 weeks without the courtesy of a response.

May patience is running out and I am considering returning the tv to the supplier and exchanging it for a tv from a different manufacturer.

Any thoughts on my experiences or other help would be very much appreciated.

Stephan.