HI

Last night I attempted to watch Merlin on the BBC IPlayer through my KDL40ex713

First I used the high quality mode this took an age to load eventually I had a picture but it kept pausing to load more so I stopped the feed and restarted using the low Quality option

Same issue making the show un-watchable

Turned on the Blue-ray player BD-PS 370 loaded Merlin high quality mode no problem with the playback

Any suggestions why this should be?

I should point out I have a fast Internet connection & both the TV and blue-ray are connected to the Router via Ethernet cables also both firmwars are up to date