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BDP-S1100 cannot read disc

Hi,

 

have just set up my new BDP-S1100 but it will not play new release Blu Ray discs. It will play older Blu Ray s and DVD's.

I have updated the firmware to version...0138. I have done everything suggested in the troubleshooting and online help pages. 

 

Any thoughts? This is most frustrating!

 

Many thanks...

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