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Slow response on EPG and certain features [KDL-40R455B]

jerrytm
Explorer

Slow response on EPG and certain features [KDL-40R455B]

Hello,

 

I bought a new Sony Bravia KDL-40R455B and I'm very disapointed with slow loading of Guide menu and other features (Sometimes it takes about 15 seconds to load Guide menu). I had old Sony TV and everything worked well -> my antenna works well.

 

I tried reset TV to factory settings and updated firmware (v8.117). Nothing helped.

I'm pretty sure, it is just firmware bug by Sony.

 

Is there any way to fix this? Can I contact Sony development team or somehow repair this problem?

 

Thank you

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Pumpkin_Duke
Member

Hi Jerry,

 

Sometimes I have the same experience on my W7. I found out that this seems to be related to some data that are loaded in the background. After these updates are done guide is quite quick.

 

Cheers

Pumpkin Duke