Xperia M5 ClearAudio+ issue

[sokoltv]

After the call, the equalizer off, although the slider ClearAudio + is on, the sound is not as voluminous and quality, helps only a reboot.

I do not know where to write, if you write here, this will be taken into consideration and it is hoped that this problem will correct in future updates?

[xavinux]

Hi @sokoltv

Please, boot your device into safe mode as explained in the link below, and check if this issue persists:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[sokoltv]

Thanks @xavinux, in safe mode everything works, but in the normal mode causes the problem, can cause this problem services google?

[xavinux · Accepted solution]

Hi @sokoltv

This problem is caused by a third party applications that you have installed. You could try to turned off google now "OK Google detection from any screen". I´m at disposal for any question.