- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
September 2015
September 2015
Hi guys. I recently bought a sony xperia m4 im really happy with it. But today all of a sudden it wont play any videos. Including youtube. It says 'video can not be played' the phone does all sorts of automatic updates so im not sure what has been updated recently and to roll back.
Can any one help me out. I want my youtube back!
Thanks
Can any one help me out. I want my youtube back!

Thanks
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
September 2015
September 2015
Try to clear the video app data and check if that helps.
How to clear data on apps.
From your Home screen
1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the video app.
5. Tap Force stop > Clear data.
6. Restart the phone
How to clear data on apps.
From your Home screen
1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the video app.
5. Tap Force stop > Clear data.
6. Restart the phone
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
September 2015
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
September 2015
September 2015
Thanks it seems to have worked! I also uninstalled all updates for youtube app and installed the factory version.
Thanks
Thanks

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
September 2015
September 2015
Nice, Glad it worked 
