Camera image looks like it lacks details

[santhan1]

Hi, I am from India. After the lollipop upadate, my Xperia m2 dual( 2302) camera shows some isues. Its image looks like artistic picture, lacks details. When zooming its feel too bad. Is any one have this issue?

[e-kzn]

@Rickard Tell firmware developers  that this is the greatest folly in their life at the moment!

Cancel strong sharpness!

[rinajakarta]

Me too...Camera cannot be used...Sony has to solve this issue ASAP. otherwise I won't buy any sony products again...so disappointed.

[Swordsy]

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@Rickard wrote:

I've just recieved more information about the change that's been made regarding the camera:

With the latest Lollipop software, 18.6.A.0.175, the sharpness has been increased which makes the picture more clear and sharp when displayed on the phone or a PC with fitting to the screen size. The trade-off of increased sharpness is losing details, the pixel details are sacrificed when zooming in. But this will not be seen during normal display with screen size, only when users zoom in to more than actual picture size. We have evaluated this and came to the decision that this can benefit most of users when viewing photos with Xperia M2 / M2 Aqua.

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So it's been a week since we heard anything from Sony. Shocking customer service, as I asked previously, are you ignoring this issue now in the hope we all go away?

[Yago92]

It's so hard so solve this problem Sony ?

[rinajakarta]

if anyone know any app which can be used instead if xperia camera, pls tell me

[mb011]

@rinajakarta: Snap camera HDR works somewhat better on lollipop, then sony camera.

[okarm]

Snap camera HDR or FV-5 are much better then the Xperia camera app. Adjust the sharpness to 0.

[Georges98]

Guys Sony will NEVER fix that problem ... They fix only Xperia Z series problems ... So disappointment from service and Sony 

[PCDVG]

This is what we get when we buy products from a company that outsources they customer care, a bunch of ignorant people dealing with things that they don't have a clue about.

[rinajakarta]

thx info app. i tried. but much better sony camera before update...pls sony fix this issue... so disappointed. this phone is not cheap but camera now like CHEAP quality.