Share your experience!
The receivers standby modes are all switched off.
The TV's HDMI sync features are switched off as I don't want the receiver auto switching on every time I watch TV. Firmware is up to date on both units.
The issue I'm having is, when the TV is turned on from standby the receiver makes a loud clunk noise. This also happens when turning the receiver on/off.
Can anyone tell me if I have a faulty unit? Or if there's a way to stop this?
Disconnect it? Turn it off and on?
The HDMI cable I'm using is 1.5 meters long it wasn't expensive.
Thank you for your reply.
I will give this a try, thank you for your reply.
Hi, so I tried turning it off and on, it's still the same. I've deleted connected devices from the TV and then reinstalled them. Still the same noise.
I don't understand why turning on the TV causes the receiver to klunk
Yes I've tried this,
Thank for your reply
@mpezzer I guess that might happened if the receiver or the TV experienced sudden power surge or something, try another AC outlet for example. If not, I believe you need to contact Sony to check with their technical support: https://services.sony.co.uk/supportmvc/en/contact/
Do your gear get its Power from the same wall socket ?