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October 2020
October 2020
HT-ZF9 stuck on HELLO
When I plug in the HT-ZF9 soundbar, it just displays HELLO (message doesnt go away even after an hour) and is unresponsive. Trying to use the buttons on the top to reset doesnt do anything, is there anything else I can try to get it working?
2 REPLIES 2
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October 2020
October 2020
Hi @ado2000
Just to be sure. to reset the Sound bar press and hold power and volume down on the main unit for more than 5 seconds.
If nothing happens, I'd suggest contacting your nearest service centre: https://locator.sony/en_GB/servicecenters
Win_88
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March 2023
March 2023
I've got exactly the same problem. Did anyone find a solution?