- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
December 2019
December 2019
Sony BRAVIA KD55AG8 TV Black Screen, sound only
Hi
I brought the Sony Bravia 5 inch OLED 4K Ultra HD HDR Smart Android TV last month, my wife was watching it this morning changed channel then the screen went blank / black sound only, tried the resent etc, still the same. Brought from Currys they said talk to Sony , Sony closed today, as can’t see picture cant do any other resets etc
Any ideas
Thanks
James
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
December 2019
December 2019
Hi James,
Welcome to the Sony Community.
I'd recommend contacting the Sony Support team for further help here.
Best wishes,
Sean
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
October 2020
October 2020
It happens to mine turning it off and on resolves it, but i don't know why it happens.