[Master Thread] - Marshmallow Update - Amber/Green Blinking LEDs

[HUSH2H]

I believe this issue deserves a separate thread since it is affecting so many people around Europe. After Sony released the update i put it on a SONY stick and proceed to upgrade, the tv was reporting: 'updating' then it restarted but it did not come back - black screen and led flashing green-orange! Tried all the tricks to get it to work but no luck so far

Lots of people complain abotu this issue on a russian forum: 'Killed sony kdl43w808c, Slovakia, 11/2016. I called Sony support. Told not to turn off the TV set or disconnect it from the Internet, as update should come, correcting this problem'

https://translate.google.com/translate?sl=auto&tl=en&js=y&prev=_t&hl=en&ie=UTF-8

[vick18]

Okay here its what happened.

Support has told me to follow the latest instruction we are all did on the last 2 pages. So as yours... nothing new.

They told me they ran out of ideas so they will be sending the techinician to come over my place. I dunno what he can possibly do, maybe chage the HD so the firmware is off and a new one will be restoring my tv? its the only thing i can think of a hardware technician can do about it.

[Jhinwxm]

charlesdavies - I have the exact same TV as you. I have just tried the suggested fix and it did absolutely nothing. Don't waste your time.

[mrspidi]

Hi guys, Poland here. Me and couple of others have same issue. But unlikely to us, you are getting some sort of feedback from Sony - we don't. Personally, I don't want to send my tv to the service. Once or twice my phones were there and always came back little damaged.

[gabize]

Do not scare me!
My TV is already in service! 

[mikebennett60]

After checking for an update from customer service (3rd call) I was recommended to 

try to update via USB as per previous posts.

Just downloaded firmware and plugged in blind. Hit OK on the remote a few times.

Aerial was disconnected but after waiting 2 or 3 minutes I get calming *how unappropriate*

music which I guess is the initial setup music. So I'm guessing it did reflash but it doesn't 

seem to have made any difference. Still flashing green and amber.

What I can't understand is why there isn't some kind of emergency safe mode or 'golden 

image' stored in flash so you can always access a bootloader from on screen. 

4 days and counting.... *sigh* 

[gabize]

This error code: blinking green and amber, I suppose that means something.
There should be a starting point for programmers, no?
I suppose it's not a random "visual message".

[Ralf1410]

It seems they don't know what it means. Maybe only one sensei-level dev in Japan knows this dark secret message.  

[razvpop]

Same ***** but here is monday allready, still blinking amber/green put the new software, fallowed the latest steps, tryed witha recovery software too, didnt workd, well now i am letting the tv work all night and hope tomorrow to see a miracle!

peace love and fk TV!!

[charlesdavies]

Yes, you are correct, it did nothing, still flashing green and amber. I understand that no one has had a resolution to this 

[HUSH2H]

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@Ralf1410 wrote:

Maybe only one sensei-level dev in Japan knows this dark secret message.  

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the file is stored on the .JP website: http://tv.update.sonyvisual.co.jp so i guess the japanese put it together