Macro-blocking from CAM module returned for XH90

[aimesilenz1]

Hi,

My XH90 (KD-55XH9096) started to experience the macro-blocking and stuttering problem while CI+ card is inserted. The problem appeared with update v6.2126. The newest update v6.2146 did not resolve the issue. I know that the problem should have been resolved in a previous update, although I hadn't experienced it myself until now. Has anyone else encountered this after the recent updates? My local Sony support (Romania) wasn't very helpful and recommended me to contact a repair shop (even if it is a known issue with the CAM module) or wait for a new update which may or may not include a bug fix (asked them to forward it to a specialized department, but I don't think they will).

[Gabrielgxa88]

Yeah, you're right, i wasn't thinking that far... 🤦‍♂️

I've tried to find the edit button... 🤔🤔

Finally I've reported my post as inappropriate...Will see if someone is going to delete my post. Have a good one...

P.s.:Back to topic. I've just changed my CI+module with a Hd receiver. The inconvenience is that I'm using 2 remotes and the 4k channels stil don't work. Hopefully in short time the provider is going to develop a 4k reciever and solve this problem 100%.

[SadSonyUser]

I have the same issue, on DIGI Romania. It;s so bad that I cannot watch anylonger any show. I was thinking this was about the s1gnal quality, but in the same home, same cable Digital Terestrial cable,  I have a TCL that is smooth on TV. I;ve reseted all image settings to default, disabled motion flow, all postprocessing on images, still no luck

I have to buy another TV because of this CAM bug..  Youtube and any other android app is smooth, only the TV playback has this issue. 

[SadSonyUser]

What I've tried so far: ejected  cam module, blow the dust, used a cont@cts cleaner spray  for card and cam module,  and reinsert the CAM module

Nothing worked. If you remove the CAM module everything runs smootn on tv, no macroblocks, image is fluid.

C'mon Sony, do something! 

[LightFoot]

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@SadSonyUser wrote:

C'mon Sony, do something! 

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Hi @SadSonyUser 

I’m afraid that Sony will not “do something” unless you make them aware of the problem.

I’m guessing Sony Support