Join now - be part of our community!

KD49X F8505 When Watching All Four it starts buffering, on return to TV screen is blank, resets ok.

profile.country.GB.title
Calsatch
Explorer

KD49X F8505 When Watching All Four it starts buffering, on return to TV screen is blank, resets ok.

 
5 REPLIES 5
profile.country.GB.title
LightFoot
Specialist

Hi @Calsatch   I would start by checking that your software is up to date.

Firmware update to v6.7220 | Sony UK

profile.country.GB.title
Calsatch
Explorer

Channel 4 on catch up!  Firmware is up to date, thanks

profile.country.GB.title
EMS_MO72
Community Team

Hey @Calsatch 

 

did you try to disconnect the TV from the mains and leave it for 2 minutes and then check again?

also, if possible to disconnect any external devices 

 

profile.country.GB.title
Calsatch
Explorer

Yes, (as in resets OK), it seems a problem with channel 4 on catch up, if we wait it eventually stops buffering, but it's a pain.

profile.country.GB.title
SatoruGojo
Community Team

@Calsatch, you can try the factory reset in that case.