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KD-65XE9305 - Every 30 minutes the TV stops playing movies

firdecek
New

KD-65XE9305 - Every 30 minutes the TV stops playing movies

Hello everyone! 

 

For almost two years I have been a proud owner of SONY KD-65XE9305 TV. However for past several months the TV always stops all videos every 30 minutes. It doesn't matter when I start the film, always at 8:27, 8:57, 9:27 etc. the film stops and I have to play it again. And it doesn't matter if the video is played from USB flash or NAS drive, or even played using internet browser. It stops in these time intervals. The only videos I can play without interruption is youtube videos. 

 

I have tried factory reset and it didn't work. I have the latest version of android, all updated. 

 

Please tell me there is more how to solve this really unpleasant issue.


Thank you

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

It might be best to contact Sony support here.

 

Let us know how it goes.

 

Best wishes,

M