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May 2018
May 2018
KD-49XD7005 Android
We bought this TV last year and while all is generally very good, it has a habit of disconnecting from Sky every ten minutes of so, then reconnecting a couple of seconds later. Until now I have let this is fault slide, until some friends of mine saw this and said it was unacceptable and needs to be fixed. is this a common issue and how do I resolve it? Thanks,
1 REPLY 1
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May 2018
May 2018
Hi website111,
Welcome to the community.
Please first check that your TV has the latest firmware installed (v6.2858). If it does, it might then be worth performing a reset. You can follow the instructions here to do this.
Thanks,
Pascale.