Colour temperature fault KDL-50W805C, Optical light fault

[sonyfan0012]

1. TV goes off with right colour temperature  Expert 1

I turn it off , and, after 8 minutes I turn on the TV... It's gone, it's all bluish.

I have to manually change it in the menu or change to:

Another HDMI

TV

App.

Did two factory resets and I won't do no more!

This is incredible. It's a basic thing. The TV has to retain its color

Configuration. I've never seen anything like this in my entire life!

2. The red optical light of the toslink connector for audio on the back of the TV doesn't go off.

I am just wondering if this nice piece of engineering is always online...

Can anyone confirm to me that, after 8 minutes off, the red toslink light goes off on the back of the TV, please?

Thank you.

[sonyfan0012]

I am in Brazil. There is no update here yet.

Could u upgrade and see if it solves the matter??

Do a restart first.

[Phil9322]

Of course Sony did'nt fix it At least on my w805c the issue still remains on v3.865. Really annoying.

[sonyfan0012]

Omg... I can't believe it.

[sonyw805c]

'I'm a Believer  baby

https://www.youtube.com/watch?v=udX6y-FB3vU

[sonyw805c]

so next 2 reports about this incredible bug

reported by  knirps87  and  dswatcher82

https://community.sony.de/t5/android-tv/farbtemperatur-neutral-obwohl-warm-angezeigt-wird/td-p/22638...

dswatcher82  own the Sony w855 top model  with 75" 

a ~3000 €  TV !!!

https://www.heise.de/preisvergleich/?phist=1246874

so w75c w80c w85c  series customer still suffer under bluish picture quality

another workaround founded by DSwachter82

when TV is on and use wrong colour setting

>>>press "help" key on remote control and go back (exit)... of course EVERYTIME you turn your SONY Bravia on

[sonyfan0012]

I can only " LOL " about this fiasco. They don't even care about us. We
should all go buy Panasonic next time. They said it's the most durable
reliable brand! I am gonna bet. Their tvs also are well built, no plasticky
things or back on the midrange.

[sonyw805c]

so hello again!

new firmware is out there

File Name

• Firmware update to v3.885 for TV
• released on 28-06-2017

 https://www.sony.co.uk/electronics/support/lcd-tvs-android-w75xc_w80xc-series/kdl-55w805c/downloads/...

Does it solve your colour temperature problem finally?

Who wants to be the human guinea pigs?

[Anonymous]

Hi @sonyw805c

No reported issues to do with the installation of the new firmware.  However if your hoping for this fault to be fixed, its unlikely - although test it out and report back here ?

Cheers

[sonyw805c]

Hi Q,

i won´t do sony updates anymore because i can´t go backwards after such an update. I would go back to 5.1  if i can. (due to faster system booting)

For sure I will only update this TV anymore if this issue and the "channel deleting" issue will be fixed.

The last 3 updates didn´t solve this 2 bugs.

[sonyfan0012]

I updated. It didn't solve.

It has to do with the home picture configuration, which we can't change.

On this tv, if you turn it off on YouTube, or while at the the home, you
run the risk of it being stuck in this loop of initializing in the neutral
color temperature.

I remember... Mine was on YouTube. I tuned it off, and when I turned it on
later on, it was on the neutral color. And it kept with this bug every
initialization.