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Hello it is kdl-50w/705b it has gone black before but I don’t know how but it went fine . Then all of sudden it happened again . Not much you can do when your pretty much locked out 🙄
Hi @K24har If a simple reset doesn't work then you could try a factory reset. The instructions for when you are locked out are below. Failing that contact Sony UK Support
Hi
Thank you for your information I will contact Sony support .