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Black screen on Bravia tv

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profile.country.GB.title
K24har
Explorer

Black screen on Bravia tv

What’s the best solution to re boot my Sony tv .

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Accepted Solutions
profile.country.GB.title
K24har
Explorer

Hi 

   Thank you for your information I will contact Sony support . 

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4 REPLIES 4
profile.country.GB.title
LightFoot
Specialist

Hi @K24har   What is the full model number of your TV, it will start with KD.

profile.country.GB.title
K24har
Explorer

Hello it is kdl-50w/705b it has gone black before but I don’t know how but it went fine . Then all of sudden it happened again . Not much you can do when your pretty much locked out 🙄

profile.country.GB.title
LightFoot
Specialist

Hi @K24har   If a simple reset doesn't work then you could try a factory reset. The instructions for when you are locked out are below. Failing that contact Sony UK Support 

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-50w705b/articles/00170...
 

profile.country.GB.title
K24har
Explorer

Hi 

   Thank you for your information I will contact Sony support .