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Roko10

Hello,

I have Sony KD-55XE8577 with the latest updates. Here is my problem.

This green line is most visible on red color. The TV is still in warranty. What should i do? Is there any solution without having to visit the sony service ?

LightFoot

@Roko10 wrote:
Hello,
I have Sony KD-55XE8577 with the latest updates. Here is my problem.This green line is most visible on red color. The TV is still in warranty. What should i do? Is there any solution without having to visit the sony service ?

Hi @Roko10 I suspect it will turn out to be a hardware problem which would mean a dreaded repair. To rule out a software issue have you tried a factory reset?

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55xe8577/artic...