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65xe9305 closed captioning

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dearg1
Member

65xe9305 closed captioning

Hi guys

 

Just got a new 65xe9305 ,looks great so far, one problem that's driving me mad though is I cannot turn off closed captioning, I've tried everything on the menu , it is tuned directly to satellite so it is not a cable box issue but erywhere I look on the internet everybody days turn off cc but I cannot find that option, is this a fault , any tips most welcome 

2 REPLIES 2
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Pascale_F
Moderator

Hi dearg1,

 

Thanks for your message. We are looking into this and someone will get back to you shortly.

 

Thanks,

Pascale_F

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cass_n
Community Team

Hi @dearg1 - you should be able to do this via the ACTION MENU.  Is this something you've already tried?

 

Cheers,

C