A7II Not connecting to macOS Mojave (for firmware update or tethered shooting)

[virajdeo]

Hello. I have a Sony A7 II (ILCE-7M2) Ver. 4.0

I have tried connecting it to my macOS Mojave to update the latest firmware and to try tethered shooting. Both failed as the camera does not seem to connect. It just says 'check connected device'. I've tried different USB outlets, putting on Mass Storage USB mode, cords, turned it off/removed battery, everything and no luck at all.

Any suggestions? Thanks.

[Pascale_F]

Hi virajdeo,

Welcome to the community.

I'll look into this for you and see if I can find out. Someone else in the community may be able to advise in the meantime.

Thanks,

Pascale

[OLIVER2019]

by PhotoGP

[The_Black_Rose]

Hi Virajdeo ,

As far as I  am aware macOS Mojave  is 10.14.5. This isn't supported by PlayMemories Home or Imaging Edge. I found this link : http://support.d-imaging.sony.co.jp/www/disoft/int/pcenv/en/contents/index.html stating the compatible OS versions and 10.14.5 isn't listed so, I'd say this is a compatibility issue.

Cheers,

The_Black_Rose