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Cannot play XA1 mp4 files on Win10

mp_108
New

Cannot play XA1 mp4 files on Win10

As per title, videos recorded on Sony Xperia XA1 using defau8lt camera appl fail to play with Windows Media Player giving error: Windows Media Player encountered a problem while playing the file.

 

Also fails when using VLC: error:

Unidentified codec:

VLC could not identify the audio or video codec

 

I have tried converting the  mp4 using Aiseesoft vide converter and no joy - just see black screen when playing.

 

What do I do?

 

1 REPLY 1
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CosmicTomato
Specialist

Maybe try a different media player on the PC? or transfer the music files again in a different way