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PS4 Pro & HT-XT1 4K?

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pauboyd86
New

PS4 Pro & HT-XT1 4K?

Hi. I have a new PS4 Pro connected to a new Bravia TV.

I originally connected the PS4 to the TV via the HT-XT1 HDMI port.

Unfortunately when I do this I don’t get a 4K picture only a 1080 picture. 

Basically connecting direct to Bravia TV gives me 4K but not the HT-XT1 sound quality. 

Connecting via the HT-XT1 gives me the sound quality but not the 4K picture. 

I’ve checked as many settings on the TV, PS4 and HT-XT1 that I can without success. 

I’m disappointed that three Sony products together don’t produce the quality expected (I purposly bought the Sony Bravia TV thinking this would happen).

Any help would be appreciated. 

Thanks. pb 

10 REPLIES 10
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rooobb
Expert

IMHO your soundbase is too old to support fully your PS4 pro, the best configuration is to have it connected directly to the TV with the sound going back to HT via ARC. It should help in any case also to have a faster connection so less input lag.