mousepad works but keyboard doesn't

[mat1uk1969]

my bkb 50 connects no problem and the mousepad works fine but none of the keys work. Any help would be great but i feel it might be time to bin it as ive grown very very frustrated with it and replacements if you can find them are mega money.

thanks again for you time and support 

[Lord_viridis]

Have you checked in the bkb50 settings when connected?

Also check Bluetooth devices that it is connected fully, then lastly in languages and keyboards, in settings, make sure it's set as physical keyboard.

[mat1uk1969]

no luck im afraid