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Headphones WH-1000XM4 Pause and power off function

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ian-davies
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Headphones WH-1000XM4 Pause and power off function

My headphones do not pause when I remove them.  Nor do they power off after 15 minutes.

I've got software 2.7.1 and I've reverted to factory settings twice, and re-installed the Sound Connect App. No joy.

I've selected the options under "System" in the App.  I'm hoping they can be repaired, but has anybody experienced this problem.

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