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re My 5app on bravia we753

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keswick40
Explorer

re My 5app on bravia we753

when I click on My 5 APP, there is no box to enter my password etc. It says use your remote to  enter it. There is just a small oblong box  at bottom of screen, but does nothing,  hope this makes sense!! Sorry I can get demand 5 but  unable to enter anything in the search box at bottom of screen. Sorry about confusion , its an age thing lol

1 REPLY 1
Anonymous
Not applicable

Hi There,

 

Have you tried a factory reset?

 

Best wishes,

M