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malfunction on my xperia arc s's screen

SOLVED
Not applicable

malfunction on my xperia arc s's screen

on every time I connect my phone to my PC, why does the screen keep on opening some applications. I have known that when every time my usb cable connects or even touches my phones usb port it starts to do something. and besides that i can't touch the screen. how can I solve this problem? and do I need to bring it to SE?

1 ACCEPTED SOLUTION

Accepted Solutions
slimshaddy
Hero

if the update also doesn't helps , get it checked by a service centre near you..

mark correct and helpful answrs..

View solution in original post

7 REPLIES 7
Not applicable

oh i nearly forgot. and when I sometimes touch my phone even it is connected to my computer and it is on a flat surface (not holding the phone i'm just only touching the phones screen when its on a flat surface table) the same problem occurs.

hope i'll have a quick reply.

slimshaddy
Hero

well the problem can be your computer Slightly_smiling_Face

i had the same issue , but checking on other computer i got to know that my pc was the culprit..

so just try to connect with a different computer..

slimshaddy
Hero

check with 2 more computers just to be sure...

if it behaves the same...

update your phone with this..

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

this is an official sony software so don't worry..

and if it says your phone is up-to-date click on install anyway..

this will delete all the phone's data so backup all your files first..

how to backup..!!

download any one of the file on your computer . ( if you download this directly on your phone , it will be easy , if not then download on your computer )

http://forum.xda-developers.com/showthread.php?t=1193802

http://www.mediafire.com/?78bcyp5alpwy0ok

after downloading it , follow these steps

http://talk.sonyericsson.com/message/130376#130376 from step 2 onwards..

slimshaddy
Hero

if the update also doesn't helps , get it checked by a service centre near you..

mark correct and helpful answrs..

Not applicable

thanks man, now i have some idea for it Slightly_smiling_Face

slimshaddy
Hero

hmm your welcome..

let me know if it works Slightly_smiling_Face

Not applicable

yes yes .. Slightly_smiling_Face