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problem with connexion USB ( MTP and MSC ) and pc companion

SOLVED
ilo
Visitor

problem with connexion USB ( MTP and MSC ) and pc companion

Yesterday, I connected my smartphone on my pc for the first time (via USB cable)

 

My phone asks if I want to install PC Companion, I click Install.

 

Everything happens normally and I succeed in transfer my contacts from the PC to the smartphone.

I also did an update for the smartphone,

and since that time:


1 - PC Companion does not recognize my phone (in MTP or MSC mode)
2 - the phone will no longer charge via my PC in MTP mode (MSC mode the phone is charging!)
3 - USB icon appears when I connect my phone to the PC in MSC mode but not in MTP mode (though in MTP mode, when I go to Settings USB connectivity, my phone indicates that the USB cable is plugged in!)

I restored and rebooted the phone and the problems are the same.

Thank you for helping me.

1 ACCEPTED SOLUTION

Accepted Solutions
ilo
Visitor

I think I managed to solve the problem :
 
You can try to enable or disable the USB debug option found under Development settings in the phone.
 

View solution in original post

1 REPLY 1
ilo
Visitor

I think I managed to solve the problem :
 
You can try to enable or disable the USB debug option found under Development settings in the phone.