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Clean lens on DSC WX 350

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Mcxseven
New

Clean lens on DSC WX 350

How do you remove a spot from the lens of my camera 

1 REPLY 1
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MaggieGreene
Community Team

Hi @Mcxseven, what do you mean by spot? If it's a spot in the viewfinder that doesn't appear in taken photos, try the steps below:

1.  Make sure that the camera is updated, use this link for Mac: https://www.sony.co.uk/electronics/support/compact-cameras-dsc-wx-series/dsc-wx350/downloads/Z000533... And this link for Windows: https://www.sony.co.uk/electronics/support/compact-cameras-dsc-wx-series/dsc-wx350/downloads/Z000533... 

2. Remove the battery for 2 minutes and insert it back again.

3. In case the issue remains, initialize the camera by following the steps here: https://helpguide.sony.net/gbmig/45298511/v1/en/contents/TP0000508334.html