Hi,
My tv model number KD-49x8005c asked to be updated on Friday which I started then went out. When I tried to switch the tv on on Saturday it did not respond via remote, the power button on the tv or the remote on my phone. I unplugged the tv for it to reset and when I plugged it back in the Sony logo faded in as usual but then went black abruptly like it had crashed. This is all I can get the tv to do. I have unplugged it, tried a different power source, unplugged hdmi and usb cables and nothing. No lights showing at the bottom, no response. Please advise what to do next! I know the screen is working because the Sony logo shows everyone after I unplug it. Thanks!
