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43XE8077 Android TV problems with timer list
I bought a new TV this week. I did the s/w update also this week. Things generally seem OK. I'm using a Toshiba 1T HDD on superspeed USB. Have set some recordings and played back OK.
But problems now with timer list and setting a new recording timer. After five recordings, I noticed that one of these (first) was still set in timer list, even though the recording had completed OK. Tried to delete this entry - but it always fails "Unable to delete". I also noticed that some additional requests I made did not appear in timer list (even though it told me they had been set).
I then decided to deregister the HDD and reregister. Still unable to delete the first timer setting (which had recorded). I selected all the list and deleted them all. This time the five shown did all delete, but then I was able to see (for the first time) three other recording timers (set previously) which had not shown in the list before. I selected all these three and tried to delete them all - they all failed to delete - message "Unable to delete some timers".
I'm stuck now. If degregistering the HDD fails to cure the timer list problem, not sure what next to try...
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Did some more tests... and found a solution to "non-delete" in timer list.
I switched the power off to the set completely (at the wall) . Waited a minute, then switched back on again.
This causes a hardware reset. Turns out that when I then look at the timer list, all the entries which had failed to delete had now disappeared.
Seems that there is a bug in the timer list operation. This is something to do with the Android RAM memory and hence disappears on a hardware reset.
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Hi TBill01,
Thanks for your message and the updated information. We will look into it and be in touch shortly.
Best,
EdwinaU
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Hi @TBill01,
Sorry to hear about the issues you've been experiencing. Thanks for sharing the details and the troubleshooting steps you took - I have passed all of this on to the engineering team for further investigation.
Thanks,
C