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Lens cashback web page not working?

SOLVED
profile.country.GB.title
petelons
Member

Lens cashback web page not working?

Can anyone help with the £100 lens cashback page not working? Every time I try to load my claim the Sony page crashes and stops me starting the claim.

Any help with this would be great. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.IT.title
Marino.Manolo
Genius

Try another Browser, Chrome not work, Firefox for exemple...

View solution in original post

6 REPLIES 6
profile.country.IT.title
Marino.Manolo
Genius

Try another Browser, Chrome not work, Firefox for exemple...
profile.country.GB.title
petelons
Member

Many thanks for the simple solution to the problem

Regards

 

profile.country.GB.title
MagicPhil
New

I have tried browsers in Mac and Windows and cannot get it working. I have been in contact with Sony Support who have been spectacularly unhelpful. Can someone confirm the combination that actually works? Which OS and which browser?

profile.country.GB.title
MagicPhil
New

Which OS? I can't get it working on Chrome, Edge or Safari on MacOS or Edge on Windows.

profile.country.IT.title
Marino.Manolo
Genius

I've tried Firefox on Android 10 an the Page work.

profile.country.GB.title
SkyNet404
Specialist

Chrome and Firefox working for me as well on Win 10.