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My Sony phone just died while I was using it and I can't get it to work again. I have tried holding down the volume up and power button - nothing. I tried holding the volume down button - nothing. Anyone have any ideas please?
It is charged.
Completely dead, get it to the place of purchase for warranty repair (assuming UK user)
Or contact Sony service for a direct device assessment and repair.
Hi there,
Try the troubleshooting steps here.
If that didn't work, you will need to contact Sony to arrange a repair service for your device.
