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Push Notifications

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johowen6511
New

Push Notifications

New Xperia 10 VI setup last weekend. I've become aware that Push Notifications aren't working on some Apps. All seems to be set-up correctly within each App, but some work and some don't. Any ideas?

(All worked previously on Xperia ZX1 Compact)

3 REPLIES 3
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SatoruGojo
Community Team

@johowen6511,you can try to follow these basic steps first and see if they help

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johowen6511
New

@SatoruGojo Thanks for replying, but unfortunately no help.

To clarify, 

on some Apps, Push Notifications work fine

on some Apps, Push Notifications don't work at all 

on some Apps, they work one day but not the next.

It's driving me mad. Do all Push Notifications work in the same way or do some Apps work differently? Trying to establish why some work and some don't. Is it likely to be a Setting on the device or in the individual Apps that is preventing some from working?

Is it possible that some devices (this one) aren't compatible with certain types of Push Notifications? Seems unlikely when an older device was.

Any help appreciated.

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SatoruGojo
Community Team

Hey @johowen6511 *Go to Settings > Apps & notifications > See all [number of apps] apps.

Find and tap the relevant app > Tap Notifications > Tap the switch beside Show notifications to turn the feature on.
*To clear app data
Find and tap [Settings] > [Apps].
Select an app or service, and then tap [Storage & cache] > [Clear storage] > [Delete].

*To clear app cache
Find and tap [Settings] > [Apps].
Select an app or service, and then tap [Storage & cache] > [Clear cache].