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No wifi

Nanshan
Visitor

No wifi

My brand new xperia 10 plus just stopped detecting wifi networks.

Any ideas

I have already tried diffwrent routers and factroy reset the device , also tried safe mode and so forth.

Xperia 10 plus does not even show any networks found.

5 REPLIES 5
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Uliwooly
Expert

@Nanshan 

Does it detect the carrier's network? have you repaired it with Xperia Companion?

Nanshan
Visitor

Yes it does connect to gsm networks and has full LTE

I will try the repair on pc and let you know if anything changes

pressefr
Contributor

Troubleshooting suggestions 

1. Setting > Network > Internet setting > Download MMS

2. Reset Network setting via setting > system > reset option > reset network 

3. DSN network quick find on router button

4. Toggle on/off airplane mode

5 turn off Auto Network Switch 

Screenshot_20190406-235346.png

What are your quick settings and preferences?Screenshot_20190406-235205.png

Screenshot_20190406-234920.png

I'd just return it and replace it. 

Ram131
Visitor

Yes I have the same problem with wifi connection every day. This is not good... 

AndyCalling
Visitor

Not good indeed. I guess by this you all mean that when scanning for wifi connections none are even listed? If so, then if a factory reset or Xperia Companion repair doesn't fix it I would guess the wifi radio or aerial inside the device is broken. Would sound like a replacement is needed.