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My new Xperia 10 have a very ugly bug with bluetooth conneciotns

snoullez
Visitor

My new Xperia 10 have a very ugly bug with bluetooth conneciotns

Hi,

I just received my Xperia 10 and after having fun with it, I wanted to listen music from the phone to my HiFi amplifier Yamaha.

Easy to connect, but ... every 30 sec, I have micro cuts like a bluetooth reconnect action. It's nothing like unusable!

Please, juste explain me for a solution ... a patch, or a action to do ... I bought this phone for listening music ..

Sebastien

6 REPLIES 6
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Uliwooly
Expert

@snoullez 

I'm sorry to hear that, just wondering if you could test your phone with a different bluetooth devise, maybe headphones or speaker, just to narrow down the problem; it'll be wise to test it in >>> safe mode 

snoullez
Visitor

Thanks! I'll test it tomorrow.

If I can give you logs or trace with the safe mode, it's not a problem.

Regards,

Sebastien

snoullez
Visitor

Hi,

I just tested with a plantronics bluetooth headphones and it's ok.

This evening, I'll test the safe mode with my Yamahah amplifier (RXV481). The user manual mention the A2DP bluetooth compatibility.

I used to listen music using bluetooth with this amp and a iPhone 6S without problems.

I hope you can fix this bug ...

Sebastien

snoullez
Visitor

Hi, I just test in safe mode. The sound continu to cut every 20 sec.

My amp works very well with all phones previous tested. 

Please help .. 

Sébastien 

petenoodles
Visitor

I also am having bluetooth connection issues. When the phone is synced to my Ford, which is the only thing I use bluetooth for, it reconnects every 20 minutes or so. In a 45 minute drive to work this morning it disconnected and reconnected twice. This is something only isolated to the new Sony Xperia 10 as my Samsung J7 never had this issue. 

ks2mulder
Visitor

I also have thuis problem with my 3 week old Sony xperia 10. Never had problem before with other phones, even very old ones. My xperia 10 disconnects and stutters with Bluetooth, even with different speakers/cars... I hope they fix thuis soon