topic Sony Bravia Tv in Other TVs

Sony Bravia Tv

Sim.Fletcher — Fri, 24 Apr 2020 12:16:00 GMT

Hi Guys. Unable to contact Sony Technical Support at the moment and wondered if anyone could help me. My Sony Bravia TV has stopped responding to all commands from my remote or by the buttons on the tv. I believe the remote to be working and have tried removing all leads and powering the tv down. Result is the tv is locked on one channel and I am unable to access the menu,volume or any other function. Thankyou in advance. Sim

Re: Sony Bravia Tv

Pascale_F — Sat, 25 Apr 2020 10:13:58 GMT

Hi Sim,

Welcome to the community.

I'll look into this for you and see if I can find out. Someone else in the community may be able to advise in the meantime.

Thanks,

Pascale

Re: Sony Bravia Tv

Joe_Dohn — Tue, 28 Apr 2020 10:59:57 GMT

While looking through the Sony website, I found this article that pretty much outlines what you need to do if the remote isn't working, here's the link: https://www.sony.co.uk/electronics/support/articles/00030297