Amazon Prime app not available on KDL-50W828B?

xerces8 — Mon, 20 Apr 2020 13:01:28 GMT

I have a KDL-50W828B and want to watch Amazon Prime Video.

But there is no app installed for that.

If I open "All Apps" it shows 19 apps, and Amazon Prime is not one of them.

I have the latest FW PKG3.004EUA

I also selected "Refresh Internet Content".

Internet works fine, I can open the YouTube app and watch videos with it.

Re: Amazon Prime app not available on KDL-50W828B?

Sean_Mc — Tue, 21 Apr 2020 12:36:44 GMT

Hi there,

Please see the following article here regarding availability of apps.

Best wishes,

Sean