topic Re: Sony Bravia kd49xg7073 in Other TVs

Sony Bravia kd49xg7073

Shaker1352 — Mon, 02 Dec 2019 00:55:05 GMT

Why my tv doesn’t have the play store to DL apps?

Betreff: Sony Bravia kd49xg7073

IamNic — Mon, 02 Dec 2019 01:38:49 GMT

Hello @Shaker1352,

is your TV running the latest firmware?

If yes, did you do a factory reset to restore all apps and features in case they are not present?

- Nic

Re: Sony Bravia kd49xg7073

LightFoot — Mon, 02 Dec 2019 08:52:28 GMT

@Shaker1352 wrote:
Why my tv doesn’t have the play store to DL apps?

Hi @Shaker1352

Because you have a Linux TV (not Android). This “smart” TV is restricted to the included Apps.

Re: Sony Bravia kd49xg7073

IamNic — Mon, 02 Dec 2019 15:33:35 GMT

Hello @LightFoot,

you are right - seems like I opened the wrong spec sheet of a TV who was running Android.

@Shaker1352 - the best option would be to get either an Amazon Fire TV stick, a Google Chrome Cast, an Apple TV or a ROKU TV stick to get access to another app-store.

- Nic

Re: Sony Bravia kd49xg7073

Shaker1352 — Tue, 03 Dec 2019 12:04:40 GMT

Thank you

Betreff: Sony Bravia kd49xg7073

Shaker1352 — Tue, 03 Dec 2019 12:06:09 GMT

Thank you but this is a new tv.

Betreff: Sony Bravia kd49xg7073

LightFoot — Tue, 03 Dec 2019 12:52:30 GMT

@Shaker1352 wrote:
Thank you but this is a new tv.

Hi @Shaker1352

We know it is a new TV xG means 2019. Your new TV is Linux (not Android) so it doesn't have a Play Store to add Apps. The only way to upgrade your new TV to add Apps is to buy a streaming stick (as above) and plug it in. Linux TVs are restricted to the included Apps. If you wanted a Sony Android TV with the Google Play Store, you needed a XG8 and above. Yours is a XG7.

Betreff: Sony Bravia kd49xg7073

Shaker1352 — Thu, 26 Dec 2019 02:15:45 GMT

Thank you.