topic Re: Picasa in Other TVs

Picasa

bearger — Mon, 07 Apr 2014 19:04:12 GMT

Bought a KDK42W705 last Friday so still trying various things out. I cannot access Picasa on the TV, states that my email or password are faulty. I can get access on my pc, iPad & iPhone anyone else have this problem? Or know what the problem is?

Re: Picasa

Anonymous — Mon, 07 Apr 2014 19:55:07 GMT

Hi there

Just tested this on my TV (KDL-42W807A) and I also cannot log in using my gmail email address and password - yet works on my laptop (both the web browser and the application itself)

Can anyone else verify if they can actually log in?

Cheers

EDIT: Just checked my Google account - and its come up with the following at the very same time I was attempting to log in:

Re: Picasa

Nielsen — Mon, 07 Apr 2014 22:08:49 GMT

My Picasa login works perfectly.

Re: Picasa

bearger — Thu, 10 Apr 2014 18:42:32 GMT

Hi Quinnicus,
I also get the same message from Google. Tried again still no join.

Re: Picasa

Nielsen — Thu, 10 Apr 2014 23:11:27 GMT

My Picasa login is still working, but isn't linked to a google+ account though.

Btw I like the Sony cloud service Playmemories better, since pictures are processed and scaled better according to you viewing device it seems.

Re: Picasa

Anonymous — Sat, 12 Apr 2014 13:49:52 GMT

@Nielsen - If you wouldnt mind - What model TV do you have? Is it a 2013 model?

Thanks

Re: Picasa

Nielsen — Sat, 12 Apr 2014 17:32:10 GMT

It's a KDL-37EX720 - 2011 model iirc.:smileyhappy:

Re: Picasa

Anonymous — Sat, 12 Apr 2014 17:53:23 GMT

Excellent - Thanks Nielsen. Just the confirmation that I needed.

From my understanding on how it works, different models TV's (or locations possibly) go via different Sony servers. Therefore your TV is going via a different server than mine or bearger's TV. It seems Google is blocking access (as Picasa is Google) to the Sony Server.

Re: Picasa

Anonymous — Sat, 12 Apr 2014 17:55:26 GMT

@bearger

Just to inform you, I have escalated your issue to Sony Support for investigation.

Cheers

Re: Picasa

bearger — Sat, 12 Apr 2014 19:20:37 GMT

Thank you. Bit annoying buying a new tv and it fails to do as advertised.

Re: Picasa

Anonymous — Thu, 03 Jul 2014 19:06:00 GMT

@bearger

Hi there

I have just tested the Picasa application on my TV and all now appears to work. Can you please test it as well and confirm?

Thank you

Re: Picasa

bearger — Sat, 05 Jul 2014 12:24:24 GMT

Yes just had a look and its working fine.:smileyhappy: Thanks a lot/