topic Re: HDMI won't connect after update in Other TVs

HDMI won't connect after update

albowma62 — Sat, 07 Dec 2013 20:14:01 GMT

I have a 32 inch sony bravia which just updated itself to PKG4.000EUA on 3/12/2013.

Since the update I cannot connect any HDMI devices and the TV is showing an AV1 (scart) connection however nothing is connected to that port.

Does anyone have any ideas? I have reset to factory settings, turned off the tv, checked the cables and devices.

I also can't find the old firmware to roll it back.

Help is appreciated !

Re: HDMI won't connect after update

Anonymous — Sat, 07 Dec 2013 20:38:21 GMT

Hi there

What model TV do you have?

As a suggestion:

Turn TV OFF (from the wall)
Unplug all HDMI leads connected
Turn TV ON (with HDMI leads disconnected) - leave on for a couple of minutes
Turn TV OFF again (from the wall)
Reconnect HDMI leads on a different HDMI port
Turn TV on again

If that works, repeat procedure and connect HDMI leads to the desired ports (probably original setup)

Also, you cannot roll-back firmware updates.

Cheers

Re: HDMI won't connect after update

albowma62 — Sat, 07 Dec 2013 20:37:51 GMT

Hi there

Thanks for the reply. I followed your advice but the problem still exists,

Model of TV is KDL-32W653A

Grateful for any other ideas .....

Re: HDMI won't connect after update

albowma62 — Sat, 07 Dec 2013 20:38:37 GMT

By the way, the device I am connecting is a sony blu ray player

Re: HDMI won't connect after update

Anonymous — Sat, 07 Dec 2013 20:50:54 GMT

Hey there

Your not having much luck hey. What model Bluray player do you have?

A couple more suggestions :

Try replacing the HDMI lead with a spare one (or borrow another one from someone)
Reset the bluray player back to manufacturer default (although I guess difficult if you cannot access the bluray player - may need to connect it to another TV, if this is the case)

If that fails, I guess we need to figure out if its a connection fault at the TV end or the bluray player end.

Maybe test the bluray player on another TV
Do you have another device to connect to the TV via HDMI?

Hope that helps

Cheers