topic Re: Choppy video streaming on Xperia Z2 Tablet in Tablets

Choppy video streaming on Xperia Z2 Tablet

kennethst88 — Fri, 02 May 2014 09:07:21 GMT

The Xperia Z2 Tablet have som issues when streaming video on services like Altibox TV Overalt, TV2 Sumo and CSports.

Altibox TV Overalt: https://play.google.com/store/apps/details?id=no.altibox.tvoveralt

TV2 Sumo: https://play.google.com/store/apps/details?id=no.tv2.sumo

CSports: https://play.google.com/store/apps/details?id=se.bonnier.csports

I understand that you do not support 3rd party software, but since this is the only device I have experienced issues with on these services everything points to an issue with the Z2. I have tested with several Z2s on several networks.

No issues are seen on the Sony Xperia Tablet Z, or any other tablets or phones I have tested (Samsung Galaxy Note 10.1, Asus Nexus 7, Samsung Nexus 10, Samsung Galaxy Tab Pro etc...)

Could there be an issue with Smooth Streaming/h.264 on this device?

Re: Choppy video streaming on Xperia Z2 Tablet

kennethst88 — Fri, 02 May 2014 09:11:05 GMT

PS! Yes, I have installed the latest firmware update, and yes, other streaming services like Youtube and Netflix works fine on this device.

Re: Choppy video streaming on Xperia Z2 Tablet

Johan — Mon, 05 May 2014 14:24:06 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that some of your stream applications are not working smoothly.

But since both YouTube and Netflix seem to work without any lags I think that this needs to be optimized from the application side. So I suggest that you contact the application developer to inform them about your experience and check if any app updates are planned.

Re: Choppy video streaming on Xperia Z2 Tablet

robj — Thu, 08 May 2014 19:19:27 GMT

I too have choppy streaming on some apps. This appears to be on an app by app basis. Before you dump this off on everyone else, you should know that all of the streaming apps work properly on my Samsung Galaxy Note 2014 tablet (as well as my Ipad). This tells me that your device your device is not without blame.

Re: Choppy video streaming on Xperia Z2 Tablet

kennethst88 — Thu, 08 May 2014 19:34:09 GMT

I agree, the Xperia Z2 probably have issues with some video/streaming formats or codecs. I have also tested with a Z2 phone now, and it has the same issues as the tablet. It's pretty ignorant to say there are no issues with the device, as long as Netflix and Youtube works.

Re: Choppy video streaming on Xperia Z2 Tablet

robj — Thu, 08 May 2014 19:49:47 GMT

FYI, the apps that do not stream properly include:

Directv Everywhere, TWC TV, HBO Go, SHowtime Anywhere, NBA Gametime,

Apps that work:

YouTube, Netflix, NHL GameCenter, NBC Live Extra

Re: Choppy video streaming on Xperia Z2 Tablet

Raspvidy — Sat, 10 May 2014 03:46:40 GMT

I'm having the same issue using the NFL and NBA game pass.

Re: Choppy video streaming on Xperia Z2 Tablet

Raspvidy — Sat, 10 May 2014 03:51:31 GMT

Please don't ignore this issue. I bought my z2 tablet for streaming games. Both the NFL and NBA apps have streaming issues on the z2 tab. It works fine on my Samsung phone and on my pc. I do not think it's the app it self. Please pass this issue onto your superior or tech department.

Kind regards.

Re: Choppy video streaming on Xperia Z2 Tablet

JJ452 — Tue, 13 May 2014 08:20:54 GMT

The Netflix app does not work correctly - the video and audio are always out of sync.

It appears as if the audio always has some sort of latency which, at a guess, it has something to do with the new noise cancellation technology that has been introduced in the Z2 lineup (definitely an issue with the way the Z2 handles audio).

Are there any planned firmware updates that changes the way the device handles audio?

Re: Choppy video streaming on Xperia Z2 Tablet

Johan — Tue, 13 May 2014 11:56:51 GMT

Could you please send me your details in a PM, and I will forward this.

Make a relevant topic and include the following.

Name:
Phone nr:
E-mail:
Country:
Operator:
Product:
IMEI/IDID nr:
Build number:
Streaming services:

Problem scenario with streaming services:

Re: Choppy video streaming on Xperia Z2 Tablet

bumbar — Sat, 17 May 2014 13:01:51 GMT

yes, I can also confirm choppy playback on NBA Game Time app. Considering that streaming video was one of the primary reasons I got this device, this is a quite an issue.

Re: Choppy video streaming on Xperia Z2 Tablet

kennethst88 — Mon, 02 Jun 2014 07:14:17 GMT

The latest system update fixed the problem for me. Thanks!

Re: Choppy video streaming on Xperia Z2 Tablet

robj — Fri, 06 Jun 2014 08:14:50 GMT

Great to hear. Still waiting for my update. When can I expect this Sony?

Re: Choppy video streaming on Xperia Z2 Tablet

Alxgarder — Tue, 02 Sep 2014 14:40:19 GMT

Hi.. I have the exact same problem. What release are you running?

Alxgarder

Re: Choppy video streaming on Xperia Z2 Tablet

rwvdk — Tue, 02 Dec 2014 19:47:46 GMT

Hi @ All,

I also can confirm choppy video streaming with my Xperia Z2 Tablet, here in the Netherlands

Some background information.

I tested the same video streaming site ( for example www.nos.nl/livestream/npo-poltiek.html ) with the following devices and Android versions;

- Asus TF700t, Android 4.2.1; NO problem with video streaming with Opera or Chrome webbrowser

- Xperia Z2 mobile, Android 4.4.4, problems with video streaming with Opera and Chrome. After a few minutes it stops and I have to restart the webbrowser.

- Xperia Z2 Tablet (bought on november 25th.), Android 4.4.4, same problems with streaming video as mentioned above.

- Samsung Galaxy Tab4. Android 4.4.2, NO problem with streaming video on either webbrowser.

To me it seems that there is a serious problem with streaming video on the Xperia Z2 (Tablet).and Android version 4.4.4.

(Needless to say; I did upgrade my Z2 Tablet with the latest Xperia Z2 Tablet software versions)

I'm very disappointed with my purchase and I really hope Sony will take the complaints seriously !!!

With kind regards,

R.W. van der Knoop

The Netherlands

Re: Choppy video streaming on Xperia Z2 Tablet

Dmen — Fri, 05 Dec 2014 12:48:30 GMT

I have the same problem. it simply does not work on streaming videos. No matter what browser you use: firefox, opera, dolphin, chrome. It **bleep**. I am going to ask to be refunded. This tablet is nice and shiny but it does not work, I have experienced similar problems with HD/bluray video I have copied and pasted into the XTZ2. The movie is blurry and it statters.