topic Re: Electric Shock!?! (PCG-Z1XSP) in PCs & Accessories

Electric Shock!?! (PCG-Z1XSP)

LBHughes — Tue, 15 Jun 2004 10:55:53 GMT

Erm... are we the only ones to be getting an electric shock off our brand new PCG-Z1XSP laptops? It's only a minor shock (more of a tingle) but nonetheless, it's there!!

To replicate, ensure you have the mains power plugged in and NO other peripherals (I also found you don't get the shock if you're wearing shoes!). Then touch the corner of the metal body with the underside of your wrist (or somewhere equally sensitive :smileyblush:). Feel a tingle? I've tested it on a few people and most of them experienced the same. Also tried another laptop (same model) - and it's still there! Anyone else get this??

Funnily enough, if you plug the modem into a phone line the shock stops. Don't know if it's related in any way to last year's recall of 10,000+ Vaio's but it seems like a suspiciously similar fault.

I've logged a case, we'll see what happens...

Andy

Re: Electric Shock!?! (PCG-Z1XSP)

kee-lo_ — Tue, 15 Jun 2004 14:04:34 GMT

Andy,

Yeah apparently you're not the first to feel this.
I don't think there was a solution.

Re: Electric Shock!?! (PCG-Z1XSP)

LBHughes — Wed, 16 Jun 2004 11:41:01 GMT

Mmm... worrying. I haven't tested it properly yet (like, with a volt meter) so no idea how much power is actually running through the case, but watch this space!

Logged a case with Sony yesterday morning - STILL haven't heard anything back...

Re: Electric Shock!?! (PCG-Z1XSP)

kee-lo_ — Wed, 16 Jun 2004 13:57:40 GMT

Bit scary isn't it?
I would keep children away from the area...

Re: Electric Shock!?! (PCG-Z1XSP)

LBHughes — Mon, 21 Jun 2004 17:55:20 GMT

OK, this is slightly concerning - we've measured it and (while plugged into mains power) there's 9V AC running through the case of these laptops while no other ground reference (such as the modem) is plugged in.

Sony are looking into it...

Re: Electric Shock!?! (PCG-Z1XSP)

kee-lo_ — Mon, 21 Jun 2004 19:58:54 GMT

I should hope Sony are looking into this, this is dangerous.

Re: Electric Shock!?! (PCG-Z1XSP)

LBHughes — Tue, 22 Jun 2004 10:17:06 GMT

I should say so - especially since BOTH brand new laptops are experiencing exactly the same problem. I have to say, Sony didn't seem that bothered about it and tried to treat it as a warrantable repair - we've insisted on it being escallated though, especially since 18,000 Vaio's were apparently recalled last year due to a similar problem. Plus, there's no way on earth we're sending 2 week old laptops off for repair when it's clearly a design fault. We'll see what happens - really don't want to lose our Vaios though!!

Andy

Re: Electric Shock!?! (PCG-Z1XSP)

kee-lo_ — Tue, 22 Jun 2004 13:45:51 GMT

Yep it's crazy.
They should really be recalled, like the GRX'es as some of them have soldering issues after 2 years and the second memory slot dies

Re: Electric Shock!?! (PCG-Z1XSP)

1234567ty — Tue, 22 Jun 2004 16:07:55 GMT

ANY GUY WORKING FOR SONY PLEASE READ THESE POSTS AND TELL YOUR BOSS!!! there we go, LBHughes and Kee-Lo, perhaps that might touch the surface of someone's brain. I am sure that we will all be thankful to the person whos brain it does sink into!!

Re: Electric Shock!?! (PCG-Z1XSP)

kee-lo_ — Tue, 22 Jun 2004 18:31:41 GMT

We can only wish Harry.

Re: Electric Shock!?! (PCG-Z1XSP)

xandelxandel — Fri, 11 Mar 2005 03:32:14 GMT

I had the same experience with my VGN-A115M once.
In connection with that - and even several times without feeling an electric shock - my notebook had a break down of its power supply, even when it was on ac. everytime when that happend it started up again on its own. that means that you always loos data. this happend from the very beginning, stating from the time when I purchased my vaio. I´m waiting for an answer from sony. thank you:smileytongue:

Electric Shock!?! (PCG-Z1XSP)

1234567ty — Thu, 22 Dec 2011 16:01:35 GMT

LBHughes, It might be an idea if you bought a few dvds and backed everything up on them, it might be that the computer will go caput just like that at some stage. Only an impulsive thought. Harry (GRZ615M):smileyconfused: