topic Netbook VPCM13M1E Freezing in PCs & Accessories

Netbook VPCM13M1E Freezing

Decko65 — Sun, 26 Dec 2010 11:10:58 GMT

Good morning folks,

I have recently purchased a Sony Netbook and I'm having problems with the screen shuttering and then freezing. All buttons are rendered useless and then I'm forced to manual restart. It's loaded with Windows 7 Starter and I've noticed the problem in different browsers. Has anybody got any ideas?

Decko65

Netbook VPCM13M1E Freezing

VintagePearl — Sat, 12 Mar 2011 15:22:57 GMT

I've had the exact same problem since I got mine in December. Since then I've had it sent to Sony - who could find no problems with it, and then sent to the tech guys to look at the software. They couldn't find anything wrong with it either. Windows has been re-installed at least three times, and this doesn't fix the problem. It's very frustrating. I know you posted this a few months ago so maybe you found a solution by now, but hopeully you'll still reply to this.

Netbook VPCM13M1E Freezing

Svet_Georgiev — Mon, 21 Mar 2011 00:59:59 GMT

Same problem here. I imagine it would be something with the video drivers that are causing the problem but i have found no solution so far. I am unable to update or roll back the graphics driver as the Vaio update fails to update it (Driver 8.14.10.2117). I manually downloaded the driver and system told me i have the latest version of the driver and if wanted i can roll it back to 8.14.10.2117. The current driver installed is aparently 8.14.10.2230.

Netbook VPCM13M1E Freezing

afrontini72 — Mon, 21 Mar 2011 15:52:19 GMT

The same problem here. I bought my Vaio Y11S1E in March 2010 and up to 2 months ago no problems with freezing and unresponding... Sony HELP!!!!!

Netbook VPCM13M1E Freezing

Blencogo — Mon, 21 Mar 2011 18:05:56 GMT

It looks like the latest driver from Intel is Ver 8.14.10.2230 - see the Intel download site here: -

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+controllers&ProductProduct=Intel%C2%AE+Graphics+Media+Accelerator+3150+%28Intel%C2%AE+GMA+3150%29

It may not be a driver problem, what things are you doing when it happens? Exactly what happens and for how long? Any other symptoms?

Netbook VPCM13M1E Freezing

Svet_Georgiev — Mon, 21 Mar 2011 19:33:55 GMT

it happens randomly really - when im typing stuff up in word, when im surving the net even when im playing solitaire. It seems to happen a lot less now (i downloaded the driver which i said the Vaio Update was trying to install and allowed to install over the latest one) but a new problem appeared - the screen would go black and the netbook freezes, requiring a manual restart.

Netbook VPCM13M1E Freezing

fingers_phill — Thu, 28 Apr 2011 09:21:57 GMT

I have just bought this netbook and am having the same problem.

The netbook works perfectly well when on external power. It is only when using the battery when the problem occurs.

Does anyone have any further info on this problem?

Regards

Phil

Netbook VPCM13M1E Freezing

torquayau — Tue, 17 May 2011 15:25:49 GMT

Hey Phil

I have the exact same problem with my Sony netbook. Works away quite happy on mains power or when I have plugged in a small cooling fan unit (plugs in through a USB port).

But if not connected to either it will shut down at random times. So far Sony hasnt been any help in being able to fix the problem. It could be a driver issue, but I've updated all of these and its made no difference.

Hopefully someone will come up with a solution.

Regards

Andrew

Netbook VPCM13M1E Freezing

George1979 — Mon, 13 Jun 2011 13:41:03 GMT

Hi All,

The problem is in BIOS, You need to update the BIOS from version R0120Z4 to R0130Z4, after updating evrything will be good. You must take it to SONY VAIO service center for update.

Best Regards

Message was edited by: George1979

Netbook VPCM13M1E Freezing

maxnex — Wed, 06 Jul 2011 17:15:39 GMT

I can promise Sony that this is the last computer I will buy from them ever! Three vaio's, all have been sent back for repairs for one thing or another (Has Sony heard of quality control?) .

Now I find that a simple BIOS update is not available on line and the computer has to be sent to Sony repair to be updated.

My VPCM13M1E is overheating, screen goes blank, switches of on its own – fantastic......rubbish again.

Netbook VPCM13M1E Freezing

cielidi — Tue, 26 Jul 2011 18:02:11 GMT

George,

Same problem here also, screen becomes black or freezes

Problem only occurs on battery power.

I made a phonecall to sony, but they do not know that a bios version R0130Z4 exist.

Where should i go to in holland to fix the problem

Bianca

Netbook VPCM13M1E Freezing

torquayau — Thu, 04 Aug 2011 11:53:36 GMT

Hi All

Finally managed to get the link from Sony for the BIOS R0130Z4 update. Unfortunately it hasn't solved the problem. So not sure where to go from here; waiting for Sony to come back with another solution.

If anyone would like a copy of the update let me know and I can email it to you.

Andrew

Netbook VPCM13M1E Freezing

fingers_phill — Sat, 21 Jan 2012 22:16:01 GMT

Did Sony ever get back to you. Is there any more news on this problem?

After loading the BIOS update, My machine seemed stable as I just left it on battery power for a good numbr of hours.

I think this must have been a fluke as my machine now just locks up still when on battery power. I have lost total confidence in it.

Regards

Phil

Message was edited by: fingers_phill